# SYW results no data, info value o not complete **URL:** \ **Category:** Software Support\ **Tags:** seasonal-water-yield\ **Created:** [April 17, 2023, 5:05am UTC](https://community.naturalcapitalalliance.org/t/syw-results-no-data-info-value-o-not-complete/3641 "2023-04-17T05:05:26Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![SofiaEscotoH](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.naturalcapitalalliance.org/sofiaescotoh/32/2516_2.png) [@SofiaEscotoH](https://community.naturalcapitalalliance.org/u/SofiaEscotoH)\ **Post date:** [April 17, 2023, 5:05am UTC](https://community.naturalcapitalalliance.org/t/syw-results-no-data-info-value-o-not-complete/3641/1 "2023-04-17T05:05:26Z")
### What is the issue or question you have? Hi! I’m getting layers as a result, which looks like they weren’t fully created, since “noise” is observed and not interpetrable data. On the other hand I have with value info What does it mean? Which of the inputs can be the problem? ![image](https://canada1.discourse-cdn.com/flex031/uploads/naturalcapitalproject/original/2X/a/ad5ae6eb8af7df725f97fabeb861b85d77711af6.jpeg) thank you ---
**Author:** ![swolny](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.naturalcapitalalliance.org/swolny/32/181_2.png) [@swolny](https://community.naturalcapitalalliance.org/u/swolny)\ **Post date:** [April 17, 2023, 6:33pm UTC](https://community.naturalcapitalalliance.org/t/syw-results-no-data-info-value-o-not-complete/3641/2 "2023-04-17T18:33:48Z")
Hi @SofiaEscotoH - Are the minimum and maximum values of the B and B\_sum rasters actually +/- infinity? If so, then something is definitely going wrong with the calculations. If not, then try changing the symbology to reflect the actual minimum/maximum values and see if it looks better. If the min/max values are actually infinity, then please upload your log file (.txt), which is created in the Workspace, and we’ll see if it has any information to help us understand why. ~ Stacie ---
**Author:** ![SofiaEscotoH](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.naturalcapitalalliance.org/sofiaescotoh/32/2516_2.png) [@SofiaEscotoH](https://community.naturalcapitalalliance.org/u/SofiaEscotoH)\ **Post date:** [April 18, 2023, 3:18am UTC](https://community.naturalcapitalalliance.org/t/syw-results-no-data-info-value-o-not-complete/3641/3 "2023-04-18T03:18:21Z")
Hi! Yes, unfortunately B & B\_sum show +/- infinity values. I’m uploading txt log file, thank you! [InVEST-natcap.invest.seasonal\_water\_yield.seasonal\_water\_yield-log-2023-04-13–19\_25\_11.txt](https://community.naturalcapitalalliance.org/uploads/short-url/iRO6UfM9aspufvBKBxpaiDreEI.txt) (43.2 KB) ---
**Author:** ![SofiaEscotoH](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.naturalcapitalalliance.org/sofiaescotoh/32/2516_2.png) [@SofiaEscotoH](https://community.naturalcapitalalliance.org/u/SofiaEscotoH)\ **Post date:** [April 20, 2023, 7:12pm UTC](https://community.naturalcapitalalliance.org/t/syw-results-no-data-info-value-o-not-complete/3641/4 "2023-04-20T19:12:58Z")
Hello, I think I did not answer properly. I forward the txt, thanks [InVEST-natcap.invest.seasonal\_water\_yield.seasonal\_water\_yield-log-2023-04-13–19\_25\_11.txt](https://community.naturalcapitalalliance.org/uploads/short-url/iRO6UfM9aspufvBKBxpaiDreEI.txt) (43.2 KB) ---
**Author:** ![swolny](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.naturalcapitalalliance.org/swolny/32/181_2.png) [@swolny](https://community.naturalcapitalalliance.org/u/swolny)\ **Post date:** [April 24, 2023, 2:11pm UTC](https://community.naturalcapitalalliance.org/t/syw-results-no-data-info-value-o-not-complete/3641/5 "2023-04-24T14:11:15Z")
Thanks for uploading your log file @SofiaEscotoH. Unfortunately it’s not shedding any light on what’s going wrong, so it might be easiest if you send me your input data and I’ll check it out. The best way to do this is the following: 1/ In InVEST Workbench, go to the tab where you’re entering your model inputs. 2/ Click on “Save As…” in the left side of the screen. 3/ In the “Datastack options” window that appears, click on “Parameters and data”. 4/ Give the output file a name (leaving it as the default is fine too), and make sure that the file extension is “.tgz”. 5/ Save the file and send it to me at swolny@stanford.edu. Thanks! ~ Stacie ---
**Author:** ![system](https://canada1.discourse-cdn.com/flex031/uploads/naturalcapitalproject/original/2X/8/8d95591aa074da87ea0fdd61ca47c1c3c0588aa7.png) [@system](https://community.naturalcapitalalliance.org/u/system)\ **Post date:** [July 23, 2023, 2:11pm UTC](https://community.naturalcapitalalliance.org/t/syw-results-no-data-info-value-o-not-complete/3641/6 "2023-07-23T14:11:19Z")
Closed on July 23, 2023, 2:11pm UTC This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.