# Pollination model error after updating to InVEST 3.8.0: Unable to initiate run **URL:** \ **Category:** Software Support\ **Tags:** pollination\ **Created:** [March 5, 2020, 7:17am UTC](https://community.naturalcapitalalliance.org/t/pollination-model-error-after-updating-to-invest-3-8-0-unable-to-initiate-run/856 "2020-03-05T07:17:10Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![rbisht](https://avatars.discourse-cdn.com/v4/letter/r/f475e1/32.png) [@rbisht](https://community.naturalcapitalalliance.org/u/rbisht)\ **Post date:** [March 5, 2020, 7:17am UTC](https://community.naturalcapitalalliance.org/t/pollination-model-error-after-updating-to-invest-3-8-0-unable-to-initiate-run/856/1 "2020-03-05T07:17:10Z")
After updating to InVEST 3.8.0, we tried running pollination model with our own datasets but were not able to initiate the run. Checked our raster file but our linear projection was in meter itself. Can you please help? Attaching the image of the error. ![IMG-20200305-WA0001](https://canada1.discourse-cdn.com/flex031/uploads/naturalcapitalproject/original/1X/3afb1f966abde3b8b1d7925a0995be9f45e7a6da.jpeg) ---
**Author:** ![swolny](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.naturalcapitalalliance.org/swolny/32/181_2.png) [@swolny](https://community.naturalcapitalalliance.org/u/swolny)\ **Post date:** [March 5, 2020, 3:53pm UTC](https://community.naturalcapitalalliance.org/t/pollination-model-error-after-updating-to-invest-3-8-0-unable-to-initiate-run/856/2 "2020-03-05T15:53:00Z")
Hi @rbisht - It looks like you are providing the .tif.ovr file to the model, but it requires the .tif file instead (no .ovr extension). Try adding the .tif file and see if that works. ~ Stacie ---
**Author:** ![rbisht](https://avatars.discourse-cdn.com/v4/letter/r/f475e1/32.png) [@rbisht](https://community.naturalcapitalalliance.org/u/rbisht)\ **Post date:** [March 6, 2020, 4:55am UTC](https://community.naturalcapitalalliance.org/t/pollination-model-error-after-updating-to-invest-3-8-0-unable-to-initiate-run/856/3 "2020-03-06T04:55:22Z")
Hi @swolny Thanks a lot! it worked although after running the model, I got this new error. Please suggest if you can. Thanks! ![image](https://canada1.discourse-cdn.com/flex031/uploads/naturalcapitalproject/original/1X/63c1ddbfb335de370b53e75c85282e7d9f4207eb.png) ---
**Author:** ![dcdenu4](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.naturalcapitalalliance.org/dcdenu4/32/544_2.png) [@dcdenu4](https://community.naturalcapitalalliance.org/u/dcdenu4)\ **Post date:** [March 6, 2020, 2:17pm UTC](https://community.naturalcapitalalliance.org/t/pollination-model-error-after-updating-to-invest-3-8-0-unable-to-initiate-run/856/4 "2020-03-06T14:17:37Z")
Hi @rbisht, Could you make sure that your Land Cover Biophysical table has all the LULC codes represented that appear in your Land Cover raster? More information on this can be found in the [User’s Guide - Pollination](http://releases.naturalcapitalproject.org/invest-userguide/latest/croppollination.html#data-needs). Let us know! Doug ---
**Author:** ![rbisht](https://avatars.discourse-cdn.com/v4/letter/r/f475e1/32.png) [@rbisht](https://community.naturalcapitalalliance.org/u/rbisht)\ **Post date:** [March 17, 2020, 11:02am UTC](https://community.naturalcapitalalliance.org/t/pollination-model-error-after-updating-to-invest-3-8-0-unable-to-initiate-run/856/5 "2020-03-17T11:02:32Z")
Hi @dcdenu4, Thanks for your response. We checked all the lulc codes and they are appearing in the biophysical table and raster. We are still unable to run. Any more suggestions? ---
**Author:** ![dcdenu4](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.naturalcapitalalliance.org/dcdenu4/32/544_2.png) [@dcdenu4](https://community.naturalcapitalalliance.org/u/dcdenu4)\ **Post date:** [March 17, 2020, 12:37pm UTC](https://community.naturalcapitalalliance.org/t/pollination-model-error-after-updating-to-invest-3-8-0-unable-to-initiate-run/856/6 "2020-03-17T12:37:27Z")
Hi @rbisht, Interesting. If you’re still getting the same error message as above, it appears there are 3 raster values of **14, 19, 24** in file **rabi\_datia\_18.tif** that are not in the value\_map… Could you double check that raster for those values? Could you also try running the model in a new, clean output workspace? If you’re still experiencing issues after this, I’m happy to look at your input data and try to run the model on my end. You could use google drive or dropbox and share a link here or in a direct message. If you prefer you could email me as well at : _ddenu at stanford dot edu_. Doug ---
**Author:** ![rbisht](https://avatars.discourse-cdn.com/v4/letter/r/f475e1/32.png) [@rbisht](https://community.naturalcapitalalliance.org/u/rbisht)\ **Post date:** [March 18, 2020, 4:51am UTC](https://community.naturalcapitalalliance.org/t/pollination-model-error-after-updating-to-invest-3-8-0-unable-to-initiate-run/856/7 "2020-03-18T04:51:46Z")
Hi @dcdenu4 So we identified the place from where the error is coming from but we dont know how to rectify it. Attaching a screenshot. We also tried running it in a new workspace but without change. Maybe the screenshot will help for now? and if it doesnt work maybe you could help us by running it at your end later? ![image](https://canada1.discourse-cdn.com/flex031/uploads/naturalcapitalproject/original/1X/c36f38f189314fac5b430204a29e64218447c7ad.png) ---
**Author:** ![dcdenu4](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.naturalcapitalalliance.org/dcdenu4/32/544_2.png) [@dcdenu4](https://community.naturalcapitalalliance.org/u/dcdenu4)\ **Post date:** [March 18, 2020, 12:22pm UTC](https://community.naturalcapitalalliance.org/t/pollination-model-error-after-updating-to-invest-3-8-0-unable-to-initiate-run/856/8 "2020-03-18T12:22:15Z")
Hi @rbisht, Is it possible you could send the Land Cover raster and Biophysical Table, either by uploading them here, creating a shared link, or sending them to the email I listed above? I think this will be the easiest way to work around your issue. Best, Doug ---
**Author:** ![rbisht](https://avatars.discourse-cdn.com/v4/letter/r/f475e1/32.png) [@rbisht](https://community.naturalcapitalalliance.org/u/rbisht)\ **Post date:** [April 6, 2020, 7:35am UTC](https://community.naturalcapitalalliance.org/t/pollination-model-error-after-updating-to-invest-3-8-0-unable-to-initiate-run/856/9 "2020-04-06T07:35:52Z")
hi @dcdenu4,@ Can you plz help me in solving this. I got this new error in running globio model.How can i resolve this issue.? ![globio_error](https://canada1.discourse-cdn.com/flex031/uploads/naturalcapitalproject/original/1X/dc354228aef81defc485e60f347cc2106b0a649d.png) ---
**Author:** ![swolny](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.naturalcapitalalliance.org/swolny/32/181_2.png) [@swolny](https://community.naturalcapitalalliance.org/u/swolny)\ **Post date:** [April 6, 2020, 4:11pm UTC](https://community.naturalcapitalalliance.org/t/pollination-model-error-after-updating-to-invest-3-8-0-unable-to-initiate-run/856/10 "2020-04-06T16:11:01Z")
Hi @rbisht - When posting about an error when running the model, please upload the whole log file (.txt) that the model produces in your Workspace - that gives us a lot more information to work with. Also, since this post is about GLOBIO, not Pollination, please start a new thread (instead of replying to the previous, unrelated Pollination thread) so we can keep organized by topic - thank you! ~ Stacie