# InVEST 3.13.0 crashes on Windows x86

**URL:** <https://community.naturalcapitalalliance.org/t/invest-3-13-0-crashes-on-windows-x86/3699>\
**Category:** Software Support\
**Tags:** invest-workbench\
**Created:** [May 2, 2023, 4:55pm UTC](https://community.naturalcapitalalliance.org/t/invest-3-13-0-crashes-on-windows-x86/3699 "2023-05-02T16:55:18Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![gverutes](https://avatars.discourse-cdn.com/v4/letter/g/ba9def/32.png) [@gverutes](https://community.naturalcapitalalliance.org/u/gverutes)\
**Post date:** [May 2, 2023, 4:55pm UTC](https://community.naturalcapitalalliance.org/t/invest-3-13-0-crashes-on-windows-x86/3699/1 "2023-05-02T16:55:18Z")

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Latest version of InVEST ran on my PC for a few weeks and then one day stopped.  
Now when I open the application it simply shows the logo and then shuts off. No errors or way to log.  
I uninstalled and reinstalled but no luck. It’s strange because it worked on this PC and then one day just stopped.  
Sorry no log files - just see the InVEST logo and then the program closes.

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**Author:** ![dave](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.naturalcapitalalliance.org/dave/32/70_2.png) [@dave](https://community.naturalcapitalalliance.org/u/dave)\
**Post date:** [May 2, 2023, 8:50pm UTC](https://community.naturalcapitalalliance.org/t/invest-3-13-0-crashes-on-windows-x86/3699/2 "2023-05-02T20:50:12Z")

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Hi @gverutes ! Thanks for letting us know.

Could you check for and `*.log` files in `C:\Users\your username\AppData\Roaming\invest-workbench\logs` and share them all here?

After that, you could try deleting that `invest-workbench` folder and that will hopefully resolve the problem. Let us know!

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**Author:** ![gverutes](https://avatars.discourse-cdn.com/v4/letter/g/ba9def/32.png) [@gverutes](https://community.naturalcapitalalliance.org/u/gverutes)\
**Post date:** [May 3, 2023, 7:14am UTC](https://community.naturalcapitalalliance.org/t/invest-3-13-0-crashes-on-windows-x86/3699/3 "2023-05-03T07:14:40Z")

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Thanks, Dave. I deleted some files before uninstalling completely. Rookie Windows mistake. Anyways, I’m using Mac and all is well. Sorry I cannot help troubleshoot further. I appreciate quick reply.

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**Author:** ![dave](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.naturalcapitalalliance.org/dave/32/70_2.png) [@dave](https://community.naturalcapitalalliance.org/u/dave)\
**Post date:** [May 3, 2023, 1:39pm UTC](https://community.naturalcapitalalliance.org/t/invest-3-13-0-crashes-on-windows-x86/3699/4 "2023-05-03T13:39:08Z")

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Okay, no problem, Gregg. If you do end up back on Windows and install the Workbench again, it should re-create that folder with the logfiles. So it could be interesting to see those files, though no guarantee they will contain the explanation.

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**Author:** ![system](https://canada1.discourse-cdn.com/flex031/uploads/naturalcapitalproject/original/2X/8/8d95591aa074da87ea0fdd61ca47c1c3c0588aa7.png) [@system](https://community.naturalcapitalalliance.org/u/system)\
**Post date:** [August 1, 2023, 1:39pm UTC](https://community.naturalcapitalalliance.org/t/invest-3-13-0-crashes-on-windows-x86/3699/5 "2023-08-01T13:39:52Z")

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Closed on August 1, 2023, 1:39pm UTC

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