# Installation issues: InVEST application abruptly closes after installation **URL:** \ **Category:** Software Support\ **Tags:** invest-workbench\ **Created:** [November 28, 2024, 9:37am UTC](https://community.naturalcapitalalliance.org/t/installation-issues-invest-application-abruptly-closes-after-installation/5608 "2024-11-28T09:37:54Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![pavithra.t.s](https://avatars.discourse-cdn.com/v4/letter/p/58956e/32.png) [@pavithra.t.s](https://community.naturalcapitalalliance.org/u/pavithra.t.s)\ **Post date:** [November 28, 2024, 9:37am UTC](https://community.naturalcapitalalliance.org/t/installation-issues-invest-application-abruptly-closes-after-installation/5608/1 "2024-11-28T09:37:54Z")
#### What is the issue or question you have? I have installed 3.14.2 workbench but after installation it abruptly closes when i tried opening the software to work. #### What do you expect to happen? Do it require anything else to install as support files if any let me know. #### What have you tried so far? Tried other versions of software 3.14.1 and even very earlier versions like 3.8 or so, even though it did not work. ---
**Author:** ![swolny](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.naturalcapitalalliance.org/swolny/32/181_2.png) [@swolny](https://community.naturalcapitalalliance.org/u/swolny)\ **Post date:** [December 2, 2024, 3:26pm UTC](https://community.naturalcapitalalliance.org/t/installation-issues-invest-application-abruptly-closes-after-installation/5608/2 "2024-12-02T15:26:02Z")
Hello @pavithra.t.s, and welcome! Which operating system are you using? And have you checked out [other forum posts that talk about similar issues](https://community.naturalcapitalalliance.org/search?q=workbench%20crashes)? Let us know if anything in these posts helps. If not, some posts ([like this one](https://community.naturalcapitalalliance.org/t/invest-3-13-0-crashes-on-windows-x86/3699)) also describe how to collect a log file that you can post here, that might give more information about what’s going wrong. ~ Stacie ---
**Author:** ![pavithra.t.s](https://avatars.discourse-cdn.com/v4/letter/p/58956e/32.png) [@pavithra.t.s](https://community.naturalcapitalalliance.org/u/pavithra.t.s)\ **Post date:** [December 3, 2024, 5:26am UTC](https://community.naturalcapitalalliance.org/t/installation-issues-invest-application-abruptly-closes-after-installation/5608/3 "2024-12-03T05:26:18Z")
Am using Windows OS and checked other posts too. After installation when clicked to open InVEST it pops-up and closes abruptly. In installation files i could not see log file which your asking to share. ---
**Author:** ![dave](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.naturalcapitalalliance.org/dave/32/70_2.png) [@dave](https://community.naturalcapitalalliance.org/u/dave)\ **Post date:** [December 3, 2024, 1:36pm UTC](https://community.naturalcapitalalliance.org/t/installation-issues-invest-application-abruptly-closes-after-installation/5608/4 "2024-12-03T13:36:35Z")
Hi @pavithra.t.s , the log files should be in this folder: `C:\Users\\AppData\Roaming\invest-workbench\logs` It is very helpful to us if you can check again and share any files you have in that folder. Thank you, ---
**Author:** ![dave](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.naturalcapitalalliance.org/dave/32/70_2.png) [@dave](https://community.naturalcapitalalliance.org/u/dave)\ **Post date:** [December 3, 2024, 10:09pm UTC](https://community.naturalcapitalalliance.org/t/installation-issues-invest-application-abruptly-closes-after-installation/5608/5 "2024-12-03T22:09:52Z")
We may have finally discovered the fix for this problem. Seeing your logfile would still help @pavithra.t.s , but if you are willing, please also try installing this development version and see if it works: [https://storage.googleapis.com/natcap-dev-build-artifacts/invest/davemfish/3.14.1.post486%2Bg1628966be/workbench/invest\_3.14.1.post486%2Bg1628966be\_workbench\_win32\_x64.exe](https://storage.googleapis.com/natcap-dev-build-artifacts/invest/davemfish/3.14.1.post486%2Bg1628966be/workbench/invest_3.14.1.post486%2Bg1628966be_workbench_win32_x64.exe) ---
**Author:** ![pavithra.t.s](https://avatars.discourse-cdn.com/v4/letter/p/58956e/32.png) [@pavithra.t.s](https://community.naturalcapitalalliance.org/u/pavithra.t.s)\ **Post date:** [December 4, 2024, 10:59am UTC](https://community.naturalcapitalalliance.org/t/installation-issues-invest-application-abruptly-closes-after-installation/5608/6 "2024-12-04T10:59:27Z")
Hi team, The issue got resolved with this newer development version of the model. Thanks to Dave, Jess and Stacie. ---
**Author:** ![system](https://canada1.discourse-cdn.com/flex031/uploads/naturalcapitalproject/original/2X/8/8d95591aa074da87ea0fdd61ca47c1c3c0588aa7.png) [@system](https://community.naturalcapitalalliance.org/u/system)\ **Post date:** [December 11, 2024, 10:59am UTC](https://community.naturalcapitalalliance.org/t/installation-issues-invest-application-abruptly-closes-after-installation/5608/7 "2024-12-11T10:59:37Z")
Closed on December 11, 2024, 10:59am UTC This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.