# Download failed **URL:** \ **Category:** Software Support\ **Tags:** scenario-generator, invest-workbench\ **Created:** [June 10, 2024, 2:52pm UTC](https://community.naturalcapitalalliance.org/t/download-failed/4814 "2024-06-10T14:52:57Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![Mzs](https://avatars.discourse-cdn.com/v4/letter/m/a183cd/32.png) [@Mzs](https://community.naturalcapitalalliance.org/u/Mzs)\ **Post date:** [June 10, 2024, 2:52pm UTC](https://community.naturalcapitalalliance.org/t/download-failed/4814/1 "2024-06-10T14:52:57Z")
Continuing the discussion from [Sample Data for Scenario Generator](https://community.naturalcapitalalliance.org/t/sample-data-for-scenario-generator/4812/2): Hello, dear Stacie Thank you very much for your help, but as you can see in the below image, I cannot download the sample data and I get an error. ![Capture3](https://canada1.discourse-cdn.com/flex031/uploads/naturalcapitalproject/original/2X/0/00662e0c811d666782c1ecd42605d474a79dc1cc.jpeg) ---
**Author:** ![esoth](https://avatars.discourse-cdn.com/v4/letter/e/9d8465/32.png) [@esoth](https://community.naturalcapitalalliance.org/u/esoth)\ **Post date:** [June 10, 2024, 5:02pm UTC](https://community.naturalcapitalalliance.org/t/download-failed/4814/2 "2024-06-10T17:02:56Z")
In your screenshot, all the file sizes are shown as “0.00 MB” indicating that the workbench isn’t able to access the sample data. Please make sure that you have a working internet connection. If the problem continues, please upload the workbench log files so we can diagnose the issue. You can find the log files by going to the About menu \> Report a problem \> Find my logs. ---
**Author:** ![Mzs](https://avatars.discourse-cdn.com/v4/letter/m/a183cd/32.png) [@Mzs](https://community.naturalcapitalalliance.org/u/Mzs)\ **Post date:** [June 10, 2024, 6:00pm UTC](https://community.naturalcapitalalliance.org/t/download-failed/4814/3 "2024-06-10T18:00:43Z")
Hello, dear Thank you so much for your help. I checked the internet connection and there is no problem. [renderer.log](https://community.naturalcapitalalliance.org/uploads/short-url/3awJP2s0R2x6En9xFjfMlnAzc1E.log) (7.8 KB) ---
**Author:** ![esoth](https://avatars.discourse-cdn.com/v4/letter/e/9d8465/32.png) [@esoth](https://community.naturalcapitalalliance.org/u/esoth)\ **Post date:** [June 10, 2024, 11:38pm UTC](https://community.naturalcapitalalliance.org/t/download-failed/4814/4 "2024-06-10T23:38:23Z")
Thank you for sharing the log. Is there also a file in that same folder called `main.log`? In the meantime you can also download the sample data from here: [GCS Bucket Listing](http://releases.naturalcapitalproject.org/?prefix=invest/3.14.2/data/) ---
**Author:** ![Mzs](https://avatars.discourse-cdn.com/v4/letter/m/a183cd/32.png) [@Mzs](https://community.naturalcapitalalliance.org/u/Mzs)\ **Post date:** [June 11, 2024, 4:43pm UTC](https://community.naturalcapitalalliance.org/t/download-failed/4814/5 "2024-06-11T16:43:57Z")
Thank you so much for sharing the link of sample data. yes I send you the main log file [main.log](https://community.naturalcapitalalliance.org/uploads/short-url/e6GlY98IRBJbRfRtk7BC01k1LiZ.log) (115 KB) ---
**Author:** ![esoth](https://avatars.discourse-cdn.com/v4/letter/e/9d8465/32.png) [@esoth](https://community.naturalcapitalalliance.org/u/esoth)\ **Post date:** [June 12, 2024, 5:35pm UTC](https://community.naturalcapitalalliance.org/t/download-failed/4814/6 "2024-06-12T17:35:54Z")
I see you are running version 3.13.0, please install the latest version 3.14.2. [InVEST Downloads, User Guides, and Data Sources | The Natural Capital Project](https://naturalcapitalproject.stanford.edu/software/invest/invest-downloads-data) ---
**Author:** ![Mzs](https://avatars.discourse-cdn.com/v4/letter/m/a183cd/32.png) [@Mzs](https://community.naturalcapitalalliance.org/u/Mzs)\ **Post date:** [June 14, 2024, 6:24am UTC](https://community.naturalcapitalalliance.org/t/download-failed/4814/7 "2024-06-14T06:24:56Z")
Hello dear thank you so much for your help ---
**Author:** ![system](https://canada1.discourse-cdn.com/flex031/uploads/naturalcapitalproject/original/2X/8/8d95591aa074da87ea0fdd61ca47c1c3c0588aa7.png) [@system](https://community.naturalcapitalalliance.org/u/system)\ **Post date:** [June 21, 2024, 6:25am UTC](https://community.naturalcapitalalliance.org/t/download-failed/4814/8 "2024-06-21T06:25:27Z")
Closed on June 21, 2024, 6:25am UTC This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.